Privacy Policy

DriveDrop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our test drive scheduling platform and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information

We may collect the following personal information when you use our Service:

• Name and contact information (email address, phone number)
• Address and location data for test drive delivery
• Driver's license information for test drive verification
• Vehicle preferences and search history
• Payment information for test drive fees
• Communication preferences and feedback

We use the collected information for the following purposes:

• To provide and maintain our test drive scheduling service
• To process test drive requests and coordinate with dealerships
• To verify driver eligibility and insurance requirements
• To process payments and manage billing
• To send service-related communications and updates
• To personalize vehicle recommendations
• To improve our Service and user experience
• To detect and prevent fraud or security issues
• To comply with legal obligations

With Dealerships

We share necessary information with participating dealerships to facilitate test drives, including your name, contact information, and driver's license details.

With Service Providers

We may share information with third-party service providers who assist us with:

• Payment processing (Stripe)
• Map and location services (Google Maps)
• Vehicle data verification (NHTSA, Carfax)
• Email and communication services

Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of DriveDrop, our users, or others.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure hosting infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at support@drivedrop.io.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account information: Until account deletion plus 30 days
• Test drive records: 3 years for business and legal purposes
• Payment information: As required by financial regulations
• Communication logs: 1 year unless longer retention is required
• Analytics data: 2 years in aggregated, anonymized form

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized vehicle recommendations
• Measure the effectiveness of our marketing

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Service.

Our Service integrates with third-party services that have their own privacy policies:

• Google Maps: For location services and address autocomplete
• Stripe: For payment processing
• NHTSA: For vehicle specification data

We encourage you to review the privacy policies of these third-party services.

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: