Question 1

What is DriveDrop?

Accepted Answer

DriveDrop is a nationwide car marketplace that brings test drives to you. We connect buyers with dealerships and offer at-home test drive delivery, making car shopping convenient and pressure-free.

Question 2

How does DriveDrop work?

Accepted Answer

Browse our marketplace of 2,298 vehicles, find the car you want to test drive, schedule a convenient time, and we'll deliver the vehicle to your location. Test drive it on your own terms with a representative available to answer questions.

Question 3

Where is DriveDrop available?

Accepted Answer

DriveDrop is expanding nationwide. We're currently available in multiple markets and adding new areas regularly. Check our service area during booking to see if we serve your location.

Question 4

Do I get charged for the test drive before the test drive happens?

Accepted Answer

Yes, there is a $20 test drive fee that is charged when you book your appointment. This fee can be waived with a valid promo code. The fee ensures serious buyers and covers the cost of vehicle delivery to your location.

Question 5

How late can I cancel a test drive?

Accepted Answer

You can cancel your test drive up to 24 hours before your scheduled appointment time for a full refund. Cancellations made less than 24 hours before the appointment are not eligible for a refund.

Question 6

How long is a test drive?

Accepted Answer

Each test drive session is anywhere from 30 to 60 minutes. This gives you enough time to thoroughly inspect the vehicle, ask questions, and test drive it in various conditions.

Question 7

Can I test drive multiple cars?

Accepted Answer

Yes! You can schedule test drives for as many vehicles as you'd like. Each test drive is a separate booking with its own $20 fee (unless you have a promo code).

Question 8

Who brings the car to me?

Accepted Answer

A DriveDrop representative or dealership representative will deliver the vehicle to your specified location and accompany you during the test drive to answer any questions.

Question 9

What do I need for a test drive?

Accepted Answer

You'll need a valid driver's license and proof of insurance. The representative will verify these before the test drive begins.

Question 10

What can I expect from my at-home test drive?

Accepted Answer

The DriveDrop rep or dealership rep will allow you to examine the interior and exterior of the car, ask any questions, and also go for a test drive to ensure you're comfortable with the car.

Question 11

Will the DriveDrop rep or dealership rep try to sell me the car during my test drive?

Accepted Answer

No! We have trained our dealership reps and our DriveDrop reps to give you the most comfortable and easy at-home test drive experience. We want to make sure that you have a pressure-free environment so that you can make the best decision for you and your family.

Question 12

Can I complete the purchase right after the test drive if I like the car?

Accepted Answer

Yes! If you love the car and want to keep it, you can work with the dealership to complete your purchase.

Question 13

Do I have to buy from DriveDrop?

Accepted Answer

No, there's no obligation to purchase. The test drive fee gives you the opportunity to evaluate the vehicle, but you're free to walk away if it's not the right fit.

Question 14

Can I negotiate the price?

Accepted Answer

Yes, our listed prices are the dealership's asking prices. You're welcome to make offers and negotiate directly with the selling dealership.

Question 15

What payment methods do you accept?

Accepted Answer

We accept major credit cards and debit cards for the test drive fee. For vehicle purchases, you can use financing, cashier's check, wire transfer, or other payment methods accepted by the selling dealership.

Question 16

Are all vehicles inspected?

Accepted Answer

Vehicles listed on DriveDrop come from reputable dealerships. We display NHTSA safety ratings, CARFAX reports when available, and detailed specifications. We recommend getting an independent pre-purchase inspection before finalizing any purchase.

Question 17

What is a CARFAX 1-Owner vehicle?

Accepted Answer

A CARFAX 1-Owner vehicle has had only one previous owner. These vehicles often come with complete maintenance records and are generally better maintained. DriveDrop has over 1,175 CARFAX 1-Owner vehicles available.

Question 18

What are AI Certified vehicles?

Accepted Answer

AI Certified vehicles are handpicked based on automotive industry awards, reliability ratings, customer reviews, and market data. These represent exceptional value and quality in their respective categories.

Question 19

Can I see the vehicle history report?

Accepted Answer

Yes, when available, CARFAX reports are accessible on the vehicle details page. These reports show accident history, number of owners, service records, and more.

Question 20

Does DriveDrop offer financing?

Accepted Answer

While DriveDrop doesn't provide financing directly, we work with dealerships that offer various financing options. You can also arrange your own financing through banks, credit unions, or online lenders before purchasing.

Question 21

Do I need insurance to test drive?

Accepted Answer

Yes, you must have valid auto insurance in order to test drive a vehicle.

Question 22

Is it safe to have someone bring a car to my home?

Accepted Answer

Yes, absolutely. All DriveDrop representatives and dealership partners are verified professionals. The test drive is supervised, and all vehicles are insured during the delivery and test drive process.

Question 23

How do you verify the vehicles are legitimate?

Accepted Answer

All vehicles on DriveDrop come from licensed dealerships. We verify VIN numbers, check for clean titles, and display available NHTSA safety data and CARFAX reports when accessible.

Question 24

What if something goes wrong during the test drive?

Accepted Answer

A representative accompanies every test drive to ensure safety and assist with any issues. All test drives are insured, and our team is available to help resolve any concerns immediately.

Question 25

How do I schedule a test drive?

Accepted Answer

Visit any vehicle's detail page, click 'Schedule Test Drive,' select your preferred date and time, provide your contact information and delivery address, and complete the booking. You'll receive instant confirmation.

Question 26

Can I reschedule my test drive?

Accepted Answer

Yes, you can reschedule up to 24 hours before your appointment. Contact our support team or manage your booking through your account dashboard.

Question 27

Do I need to create an account?

Accepted Answer

An account is not required to browse vehicles or book a test drive. Right now, we don't have account functionality available, but we hope to have it soon to make it easier to track your test drives, save favorite vehicles, and manage your bookings.

Question 28

How will I know my test drive is confirmed?

Accepted Answer

You'll receive an email confirmation immediately after booking, followed by a reminder 24 hours before your scheduled test drive with the representative's contact information.

Frequently Asked Questions

About DriveDrop

Test Drives

Purchasing

Vehicle Information

Financing & Insurance

Safety & Security

Technical Questions

Still Have Questions?

Browse Used Cars by Location, Category & Lifestyle